Track Your Order

To track your order, simply input the tracking number you received in your shipping confirmation email into the box above.

Please Note: If your tracking seems to be stuck on a specific date, rest assured that this is a normal part of the shipping process as the package travels across various countries. Once it arrives in the country, it will swiftly make its way to your doorstep!

At Brilliant Bling Boutique, we want to ensure you have a smooth and affordable shopping experience. To achieve this, we have a two-tiered shipping system:

For US Customers: If you're in the US and have ordered one of our pre-designed kits, it will be shipped directly from our US warehouse. This means quicker delivery times, typically within 7 business days (excluding processing time).

For All Other Customers and Customized Kits: For our valued customers outside of the US and those who order customized kits, your items will be shipped from our overseas warehouses. While this may take a bit longer due to international transit, it helps us keep our kits affordable while maintaining the highest quality.

We appreciate your understanding and patience as we work to deliver our exceptional products to your doorstep. Your satisfaction is our top priority!

Shipping FAQs

1.Where is my order?

We proudly offer free worldwide shipping for all kits. To enhance efficiency and ensure quality, we ship our products from state-of-the-art printing facilities located both within the United States and overseas.

For our US-based customers who ordered one of our pre-designed kits, your items will be shipped from our US warehouse. This typically results in faster delivery times, generally within 7 business days (excluding processing time).

For our valued international customers and those who have ordered customized kits, your items will be shipped from our overseas warehouses. While we aim to maintain efficient delivery, please allow 10-30 business days (excluding processing time) for your order to reach you.

In exceedingly rare instances, shipping may extend beyond 20 business days due to factors like shipping congestion, customs delays, and high order volumes.

To track the progress of your order, you can conveniently enter your tracking number in the provided box. You will find your tracking number in the shipping confirmation email sent to you. Thank you for your understanding and patience as we strive to ensure a smooth and timely delivery of your order.

2.Why did I receive two separate tracking numbers?

Because we ship from multiple locations, your order may arrive in multiple packages. Each package is assigned a different tracking number.

3.Why did I only receive part of my order?

Our kits are shipped from multiple factories in various locations, which is why kits within the same order might be shipped separately and arrive at slightly different times. Don't worry, the remaining items are likely still in transit and will join you very soon.

4.Why is my tracking stuck on a specific date?

This is completely normal. When your order is in transit and moving between countries, the update of tracking information will be very slow (the packages are on cargo ships in the middle of the ocean). When your package arrives in the country, it will move very quickly to your doorstep.

5.What is your refund policy?

If you're unhappy with your order for any reason send an email to support@brilliantblingboutique.com and tell us your issue.

*Please notice that we do not offer refunds on items that are currently still in transit.*

See our full Refund Policy.